Get a 100% free video call with an engineer, right now
Video call now
If we can fix your boiler problem on the video call it's totally FREE. If we can't fix it, we have great value repair or replacement options.
Make appointment
Book an instant video call with an expert engineer. Or make an appointment to suit your schedule.
Book a video call
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Free. Fast. And works like magic.
If we can diagnose and fix the problem on the call it's totally FREE. No gimmicks, no hidden costs. Just fast, friendly service.
Fix for free
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If we can't fix it on the call we'll provide no-obligation, great value home repair appointments with expert engineers in your local area. Usually within 24 hours.
Repair or replace
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FAQs
fix for free
Yes 100%. It is free to take a video call with our engineers. If we fix the issue on the call, it's free. You can always leave a tip if you feel you've had great service and want to say thanks.
Yes. Our engineers are experienced and have the correct qualifications to repair boilers. They will not ask you to do anything unsafe or that you feel uncomfortable with. They will to ask you to do things that a normal homeowner would be allowed to do to their boiler. Anything beyond that requires a home visit from a qualified, certified expert.
We will offer you a convenient and affordable in-home repair appointment. Or, if the engineer feels like your boiler is beyond repair, we may offer a replacement quote. You are under no obligation whatsoever to use either of these options.
We use Google Meet. We find that it's the most reliable and easy software for customers to use. Pretty much anyone with a smartphone can click on a Google Meet link and join a video call.
Your friendly engineer will say hello and then get straight to work diagnosing the problem. They'll ask you several questions and then depending on the issue they may ask you to try different remedies to get your boiler up and running again. It's super friendly and super easy.
To take one of our free video calls you:
1) Have decent Wi-Fi or cellular network connection.
2) Have a boiler type that we support (currently only gas but expanding very quickly in future)
3) Must not have removed the boiler casing. Only qualified people are permitted to do this it creates a safety issue that we cannot work with remotely.
4) Must own the boiler or have permission to have it repaired.
5) Have accepted the terms and conditions.
6) Have a compatible smart device to take the video call on (almost all smartphones, laptops, tablets with a working camera and microphone are compatible).
